Packing and shipping – free shipping in UK
- We offer free shipping on all items in the UK.
- For shipping outside the UK please email us with details of the item you’re interested in and we will get back to you with a quote.
- All items are packed securely and fully insured door to door.
- Once the item arrives, responsibility for insurance reverts to the purchaser.
- We are not responsible for covering international or local duties and taxes.
- We hope you are fully satisfied with your item but if for any reason you would like to return it to us, please do so within 14 days from receiving it.
- A full refund will be returned to you the buyer (minus the return shipping costs) on the condition that the item comes back to us undamaged and in its original condition.
- If the item is returned, the buyer is responsible for ensuring the item is suitably and safely packed and sent by recorded and tracked postage.
- Any return packing and shipping costs are to be covered by the buyer, not The Clock Clinic.
- The buyer is fully responsible for insuring the item until it is returned to The Clock Clinic.